Steve Gonsalves, October 12, 2002

Experience

1982-Present Associate Professor Math/Science department, (Assistant Professor,
Instructor) Dean College Franklin, Ma.

Developed “Digital Textbook” to replace textbook for Math 120/121 courses. Developed courses in Microcomputer Applications, Computer Hardware, Troubleshooting Microcomputers, Internet use, DOS, Windows 3.1, Windows 95 Windows 98, COBOL, Basic Programming, Fundamentals of Computer information systems, and Intro To Computers, Taught Mathematics, and a variety of custom courses for outside groups. Accepted as an instructor in the prestigious MCC/CATT program. (Computer and Technology Training program).

1982-Present SGC consulting, President.

I run a successful consulting company specializing in troubleshooting MAC and IBM microcomputer systems and networks. Serving schools, towns, and small businesses, I handle hardware repairs and software problems, software and hardware upgrades, Internet setup, installations, virus removal and user training. I have developed and taught courses such as "Build your own computer" and "Upgrading your computer" for Mouse in the House Computer Learning Centers. I am a factory authorized reseller and service representative for Raven computers.

1997- Present Onsite Service Technician - Raven Computer, Franklin, Ma

Consultant specializing in troubleshooting, network and firewall installation, 802.11a and 802.11b networks.

1995-2001 Chair of Curriculum Committee. Dean College

Chaired committee during NEASC reaccredidation process. Oversaw committee work during the most sweeping curriculum changes Dean has seen in the last 20 years. Dean was recently fully reaccredited for 10 years.  

1995-1999 Director of Computer Competency,. Dean College

Designed and implemented a program of testing designed to assess students’ abilities to successfully use computer software. In charge of hiring and training proctors, exam design, grade reporting,, and related administrative duties.

1976-1982 Franklin Public Schools.

Taught Computer Science and Mathematics, was the system manager for Various Minicomputers ranging from a DEC CLASSIC OS/8, a PDP-11 running RSTS/E, to a Data General MV4000 Minicomputer. Was responsible for account management, software installations, backup, test correction, staff training, recommending purchase of peripherals and software packages, staff training, ordering supplies, and writing administrative software packages.

Education

Univ. of Mass Master of Arts in Mathematics plus 18 credits 1976 with some concentration in computer science courses and computing techniques.

Univ. of Mass Bachelors in Mathematics, 1973, Magna Cum Laude, Senior Honors Thesis "Fixed Point Theorems on Plane Continua"

Workshops Fullpath CNE training. for Novell network certification ,workshops in advanced PC troubleshooting, and a variety of workshops pertaining to software packages such as Dbase, Lotus, Operating systems and utilities, Workshops in Cooperative learning techniques.

Northeastern University, Cobol I, II, III, Accounting

Bridgewater State College, Discrete Mathematics

Dean College, Visual Basic, HTML, Microsoft MCSE training.

Honor Societies

Phi Beta Kappa, and Phi Kappa Phi

Certifications

Microsoft MCSE Windows 2000

A+ certification with specialties in Mac and Win/Dos

Mass Teacher Certification in Mathematics Renewed June 1999, Expires 2004, 5-7 and 8-12

Various other specialty business related certifications